How to create agreement in conflict!
Have you ever just wanted to have your point heard or just be understood?
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How to connect to your client, customer, or colleague.
Have you ever had a client, customer, or colleague who just didn’t listen? Or was difficult to coach?
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How to give motivating feedback that creates results with your clients, customers, and colleagues
How do you give feedback that connects, motivates, and accelerates results?
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Email Power by Steven Griffith is to email correspondence as Emily Post was to etiquette. He has set a new standard on how to succeed in communicating by email and especially how to avoid making costly mistakes. And a great read, too!”

Shelle Rose Charvet, author of Words that Change Minds: Mastering the Language of Influence

“In today’s media world, you have to be able to communicate 24/7. Steven’s Coaching Intelligence system is exceptional in how to get your message across every time you email.”

Courtney Bullock, Emmy Award-winning producer, Paramount Television